Services Plan

SERVICE CONTRACTS

Installation

SANTAVI offer a complete installation service for all the products it supplies. SANTAVI only uses fully trained carpenters and technicians. SANTAVI is fully insured to complete all elements of installation and service contracts.

Service

SANTAVI is happy to provide a quote for all your sauna and service needs and we would be pleased to provide a competitive quote for maintenance contracts anywhere throughout South Africa.

With over 18 years’ experience servicing and installing all makes of sauna and steam we can offer a quick, cost effective and reliable service including :

Quick Problem Solving

With vast experience in this specialized field we can quickly trace any faults and bring quick solutions, ensuring that your units are repaired quickly. We endeavor to be at any emergency call out within 24 hours, a high proportion of jobs are repaired on the first visit to site.

Spare Parts

We have access to a large range of spare parts for both sauna and steam and can usually deliver within 1-2 days.

Services provided :

  • Ad-hoc call outs
  • Planned Maintenance Contracts
  • Commercial or domestic installation
  • Refurbishment of saunas, steam rooms and steam heaters

Saunas, steam room units and commercial spa equipment do require regular maintenance and servicing, however to ensure maximum efficiency as with any piece of mechanical equipment if it is not regularly maintained it could eventually breakdown. This will prove expensive not only in terms of repairs, but in lost revenue whilst the equipment is out of action.

In order to keep your equipment working well SANTAVI are pleased to offer a range of service agreements.

Service and Maintenance

SANTAVI is committed to providing all our clients with after sales back-up and breakdown service. While all products are covered by warranty, except consumables it is essential for you to have access to our service engineers in the event of product breakdown or failure.

We cover the major centres in South Africa with a full complement of work from full installation to product breakdown service and ongoing service contract work

Please contact us giving your area South Africa for a quote.

  • FORESTS ARE ESSENTIAL FOR HUMAN SURVIVAL AND WELL-BEING

    FORESTS ARE ESSENTIAL FOR HUMAN SURVIVAL AND WELL-BEING

  • LOWER BLOOD PRESSURE, DETOX YOUR BODY AND UNWIND

    LOWER BLOOD PRESSURE, DETOX YOUR BODY AND UNWIND

  • UNWIND, LOWER BLOOD PRESSURE

    UNWIND, LOWER BLOOD PRESSURE

  • DETOX YOUR BODY AND UNWIND, LOWER BLOOD PRESSURE

    DETOX YOUR BODY AND UNWIND, LOWER BLOOD PRESSURE

The benefits of the SANTAVI Service Package:

  • Limited shut down time
  • Quick turnaround
  • Quotations for refurbishment work i.e. new benches/ steam heaters etc

Once you have selected your preferred contract we will contact you to schedule the arranged dates for the visits. During the service visit the representative will be on site to provide advice and instruction on the operation and maintenance of the equipment.

One off Service visits are available for clients who have decided not to have an annual service contract. We feel it’s important that your equipment receives a regular check so we offer a one off service visit for a fixed fee. Our normal working hours are from 09h00 to 17h00, Monday to Friday. If required we can arrange to call outside of these times.